Develop your business with stable business-critical solutions and strategic innovation
Our services help companies worldwide maintain and develop their cloud ERP and other business applications to keep up with changing customer expectations. We offer a robust portfolio designed to deliver business continuity, optimise performance, mitigate risks, and enhance security. By getting significant value of your existing technology and introducing practical enhancements, we support your evolving business needs every step of the way.
Our service areas
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Solution support
We offer comprehensive solution support to quickly resolve issues and secure business continuity. Our service includes both incident and problem management, keeping your business processes efficient and uninterrupted. With 24/7 Single Point of Contact (SPOC) through a global ITSM system, we provide seamless collaboration between your team and ours. Incidents are prioritised according to ITIL standards, ensuring they are assigned to the right resources to meet agreed service levels.
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Change and release management
Your business’ cloud applications will stay compliant and optimised with streamlined updates and releases. You will gain excellent value from new functionality, with changes prioritised for smooth transitions through careful risk and impact assessments. With our expertise, you'll benefit from consistent operations and assurance that your applications remain aligned with legal and security standards.
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Quality assurance and testing
In the testing process we identify weaknesses and inconsistencies in a timely manner, so you can reduce long-term risks and costs. Our standardised QA and testing processes, frameworks, and tools are tailored to your specific business needs for accuracy and relevance. We proactively test both technical and functional changes, so you can keep business disruptions to a minimum with well-planned service windows. With our automated testing, which is up to 70% faster than manual methods, you gain efficiency and quicker, more reliable outcomes.
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Security and access management
We balance protection and productivity by analysing data usage patterns, managing insider risk, and automating processes to increase efficiency and employee satisfaction. We support compliance by providing timely information for auditors and anonymising sensitive data in non-production systems. In addition, we help you realise potential license savings and ensure compliance while securing Dynamics 365 applications.
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Cloud infrastructure services
We help you control and manage your Azure costs, perform preventive health checks, and provide guidance on Azure Secure Score to maintain a secure IT environment. By linking your business needs with your IT infrastructure, we provide a cost-efficient cloud setup, secure, and ready for future growth.
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Automated monitoring, detection, and response
We offer proactive 24/7 monitoring to ensure maximum uptime for your IT solutions. Our fully automated monitoring and Managed Monitoring, Detection, and Response (MDR) services ensure security and efficiency. You will benefit from regular health checks, key metrics reporting, and recommendations, making compliance and IT audits seamless. Additionally, our ransomware protection, cleanup, and performance optimisation keep your cloud infrastructure costs, security, and performance requirements aligned with your business needs.
Solution support
We offer comprehensive solution support to quickly resolve issues and secure business continuity. Our service includes both incident and problem management, keeping your business processes efficient and uninterrupted. With 24/7 Single Point of Contact (SPOC) through a global ITSM system, we provide seamless collaboration between your team and ours. Incidents are prioritised according to ITIL standards, ensuring they are assigned to the right resources to meet agreed service levels.
Change and release management
Your business’ cloud applications will stay compliant and optimised with streamlined updates and releases. You will gain excellent value from new functionality, with changes prioritised for smooth transitions through careful risk and impact assessments. With our expertise, you'll benefit from consistent operations and assurance that your applications remain aligned with legal and security standards.
Quality assurance and testing
In the testing process we identify weaknesses and inconsistencies in a timely manner, so you can reduce long-term risks and costs. Our standardised QA and testing processes, frameworks, and tools are tailored to your specific business needs for accuracy and relevance. We proactively test both technical and functional changes, so you can keep business disruptions to a minimum with well-planned service windows. With our automated testing, which is up to 70% faster than manual methods, you gain efficiency and quicker, more reliable outcomes.
Security and access management
We balance protection and productivity by analysing data usage patterns, managing insider risk, and automating processes to increase efficiency and employee satisfaction. We support compliance by providing timely information for auditors and anonymising sensitive data in non-production systems. In addition, we help you realise potential license savings and ensure compliance while securing Dynamics 365 applications.
Cloud infrastructure services
We help you control and manage your Azure costs, perform preventive health checks, and provide guidance on Azure Secure Score to maintain a secure IT environment. By linking your business needs with your IT infrastructure, we provide a cost-efficient cloud setup, secure, and ready for future growth.
Automated monitoring, detection, and response
We offer proactive 24/7 monitoring to ensure maximum uptime for your IT solutions. Our fully automated monitoring and Managed Monitoring, Detection, and Response (MDR) services ensure security and efficiency. You will benefit from regular health checks, key metrics reporting, and recommendations, making compliance and IT audits seamless. Additionally, our ransomware protection, cleanup, and performance optimisation keep your cloud infrastructure costs, security, and performance requirements aligned with your business needs.
