Manufacturing

Services designed to meet your business needs

• Customer experience services

  Customer experience services

  Create and deliver personalised experiences that consistently engage and delight your customers.

  • Gain a deeper understanding of your customers, including the content they seek, the best times to connect, and their previous interactions with your company.
  • Create end-to-end customer journeys tailored to individual, customer-triggered activities.
  • Conduct A/B and multivariant tests to optimise content for your customers and ensure marketing KPIs align with your business goals.
• Product design & engineering solutions

  Product design & engineering solutions

  Personalised, frictionless journeys that enhance engagement and boost satisfaction.

  We can help you streamline the cost of managing product data, minimise errors in production, reduce waste when implementing design changes, and control the introduction of new products. 

  • Centralise product data and ensure it is accurate and accessible to users across your organisation. 

  • Enable your teams to request product changes and use engineering change orders to assess and document the impact of proposed changes. Additionally, implement workflows to manage engineering changes, process updates, and release new product versions. 

  • Manage the visibility of product data across your business and control the availability of product versions at each stage of the supply chain. 

  Streamlined product data management to minimise errors and reduce waste. 

• Data management & analytics

  Data management & analytics

  Actionable insights that enable informed decision-making and operational improvements.

  Transform your data into actionable insights to drive improvements across operations, customer engagement, and profitability. 

  • Develop a robust data and analytics strategy to cultivate a data-driven culture. 

  • Improve data visibility to empower leaders to make effective, informed decisions. 

  • Build scalable, future-proof data platforms tailored to your current and evolving needs. 
• Quality management solutions

  Quality management solutions

   Automated processes that ensure consistent quality across your entire operation. 

  Adopt consistent, efficient methods for assessing and recording quality metrics to drive continuous improvements. 

  • Analyse productivity and efficiency with analytics, IoT, and AI to streamline processes. 

  • Drive product, process, and system improvements to accelerate growth. 

  • Introduce operational controls and quality assurance to deliver higher quality products, resulting in happier customers. 
• Connected factory technologies

  Connected factory technologies

  IoT solutions for real-time visibility and a smart, centralised factory environment. 

  Leverage modern technologies to centralise your processes and create the foundation for a smart, connected factory. 

  • Access real-time data to monitor machines and resolve issues remotely. 

  • Use performance and lifecycle insights to deliver value-added services like proactive support and monitoring. 

  • Ensure 24-hour uptime and minimise production disruptions. 
• Production efficiency tools

  Production efficiency tools

  Optimised workflows that increase speed and overall performance. 

  Streamline your production process to enhance production flow, accelerate time to market, and boost productivity. 

  • Track and control physical inventory effectively, gaining insights into purchases, stock maintenance, and order fulfilment. 

  • Build agile manufacturing processes with AI, IoT, and mixed reality to unlock new operational improvements. 

  • Unify data to make informed decisions and create accurate schedules, forecasts, and budgets. 
• Planning and scheduling solutions

  Planning and scheduling solutions

  Integrated solutions to balance supply and demand, maximising profitability.

  Connect your sales and operations plans to increase transparency across your organisation, balance supply and demand, and achieve profitability.

  • Streamline communication of up-to-date information to make informed decisions about a product’s supply and demand. 

  • Gain an accurate view of inventory, production, and goods in transit at any given time. 

  • Improve forecasting, make better decisions about products, and remain flexible to adapt to changing demand. 
• Enterprise asset management

  Enterprise asset management

  Comprehensive tools to extend equipment life and enhance productivity. 

  Maximise asset performance, reduce costs, and improve your bottom line with comprehensive data insights. 

  • Monitor asset performance to plan maintenance, ensuring they run at full capacity for as long as possible. 

  • Automate time-consuming, error-prone tasks to streamline maintenance processes. 

  • Centralise critical data, enabling employees to access it instantly from anywhere

   

• Sustainability solutions

  Sustainability solutions

  Data-driven strategies that reduce waste and support your sustainability goals. 

  Support your organisation’s sustainability goals with data-driven strategies and tools. 

  • Manage inventories and expiry dates with tracking and automation to reduce waste and human error. 

  • Integrate operations to evaluate sales history, improve forecasting, and minimise waste. 

  • Gain full visibility into raw materials to address inefficiencies and improve resource planning. 

  • Optimise supply chain resources to reduce idle time and transport capacity. 

  • Track and analyse resource consumption to focus on impactful improvement efforts.