Our service areas

• Strategy & governance

  Strategy & governance

  Roadmaps & change – In our strategic roadmap process, we engage with key stakeholders to detect unique value drivers and to create a successful strategic roadmap. Together we set a strategic foundation and vision for your e-commerce strategy and tactics.
  
  We create a solid foundation for effective digital commerce transformation programs. This includes frameworks focusing on creating valuable commercial outcomes such as pre-studies in UX, technology, larger transformation projects and customer journey mapping.
  
  Organisation & governance – A compilation of services where we help drive business growth and efficiency through strategic program management, agile coaching, and risk mitigation. Our expert teams advise in defining goals, optimising the organisational structure, and to develop effective market strategies to navigate change and achieve sustainable outcomes.

• Business development

  Business development

  Innovation & continuous development – A wide range of development services settled for e-commerce businesses, with a core focus on continued improvements aligned with overall business strategies, growth targets, and strategic roadmaps. Including business reviews, pilots and proof of concepts to enhance traffic, conversion, and customer retention. In close cooperation with your key employees, we enhance and innovate business objectives by improving usability processes, performance, and automation – so that your company can stay ahead and continuously evolve its business.
  
  Run & support – We assure that our customers’ businesses operate smoothly and securely. Through hosting and surveillance, application support, and our Security DevOps services we help to maintain robust operations and focus on keeping core business up with confidence.

• Solution development

  Solution development

  E-commerce – We enable customers to purchase goods and services through an interactive and self-service experience. Including people, processes and technologies to execute the offering of development content, analytics, promotion, pricing, customer acquisition and retention. Ultimately, delivering a seamless customer experience in all touchpoints throughout the customer buying journey. We have solutions for B2B, B2C and D2C.
  
  Corporate & brand websites – Together with your business we build, design and create a cohesive website experience. We do that by optimising marketing operations, develop digital services, and continuously experiment to create an optimised website and communication style that strengthens your relationships throughout the entire customer life cycle.
  
  Customer portals – Our customer portal solutions provide businesses with an online location to find information, order and communicate. Depending on your business requirements, the portal is geared towards allowing customers personalised information, targeted purchase suggestions, tools for self-services, issues support, search knowledge banks and knowledge about products and services by browsing catalogue and stories.

• Commerce services

  Commerce services

  Modern architecture & integration – We make sure that all technologies and solutions within a platform interoperate seamlessly, maximising the value of data for impactful insights. Our experts bring knowledge in composable commerce, headless, microservices, cloud and API-driven architecture, data integration frameworks, and master data management—guiding you through every step of technology selection, migration, and system integration.
  
  Content management systems (CMS) – Content management is the process for collection, delivery, retrieval, governance, publishing and overall management of information in any format. Here we guide and help your business in all areas of the content process, for all channels, as well as help in finding appropriate systems and a proper CMS solution, for solving your individual needs.
  
  Product Information Management (PIM) – Based on an analysis of your business needs we guide, implement and advise you through proper PIM solutions that provide a single place to collect, manage, and enrich your product information. Done by creating a product catalogue and distributing it to your sales and e-commerce channels. 

• Transactional services

  Transactional services

  Marketplaces, reviews & UGC – We create marketplace platforms for businesses that want to create a venue for both buyers and sellers to transact products and/or services. We also support with online reviews and user generated content (UGC), that bridges the gap between traditional word-of-mouth and viral forms of feedback influencing a consumer’s opinion. 

  Point of Sale (POS) – We guide businesses to enhance their POS operations, streamline transactions, and deliver a seamless omnichannel experience. From in-store to online, our solutions integrate inventory management, sales analytics, and payment systems, ensuring efficient operations and exceptional customer service at every touchpoint.

  Instore solutions – We implement payment solutions that are easy to integrate, with feature-filled checkouts and a promise to deliver a best-in-class performance through hassle-free customer experiences.

• Customer journeys & conversions

  Customer journeys & conversions

  Conversion rate optimisation (CRO) & personalisation – We enable businesses to increase personalisation and boost conversion rates by crafting tailored customer journeys and optimizing user experiences. Through data-driven insights, adaptive algorithms, and A/B testing, we deliver solutions that dynamically adjust to customer preferences—ensuring relevant content, impactful recommendations, and frictionless paths to purchase.
  
  Online merchandising – We help businesses enhance their online merchandising strategies, with optimised product search, personalised recommendations, and seamless navigation. Our solutions integrate data-driven insights, tailored algorithms, and dynamic content, providing customers with relevant and engaging shopping experiences.
  
  Order management services (OMS) – We support businesses in optimising their order management systems, ensuring smooth and efficient order processing from purchase to delivery. Our solutions integrate inventory, shipping, and fulfillment, providing real-time visibility and control, so you can meet customer expectations, reduce errors, and enhance operational efficiency across all channels.